FOR PATIENTS
How to get copies of your medical records
1. Via the Medical Records Request form on Crozer Health's website
2. Via the HealthLink patient portal
Outpatient records can be obtained through healthmark-group.com/crozer-health or by calling 888-607-6722 or emailing crozer@healthmark-group.com.
The Delaware County Health Department is advising that you request your records as soon as possible, because Prospect has not responded to inquiries about how long the above resources will be available.
Where to get care
Behavioral Health Resources:
- Delaware County Crisis Connection Team (DCCCT) at 1-855-889-7827: Mobile Mental Health and crisis outreach services
- National Suicide and Crisis Hotline: Call “988”
- Peer Warmline (855) 464-9342 : Manned by peers in recovery from mental illness.
Medical transportation for seniors:
DelGo Community Transit operates the Medical Assistance Transportation Program (MATP) and Shared Ride Transportation Program for Seniors.
Urgent care:
Consider using urgent care facilities (Emergency Room and Urgent Care Guide).for non-emergency needs to reduce the burden on Emergency Medical Services.
Delaware County Health Department Wellness Line:
Residents can call (484) 276-2100 for guidance on navigating local healthcare resources, including urgent care and mental health services; and support with general health concerns and connecting to needed services.
How to get your medical records & other info from Prospect:
Residents should be aware that Prospect has established a dedicated call center for patient and care-related inquiries. Residents and families can contact the center at (888) 801-2338 or email CrozerPAInquiries@omniagnt.com for information regarding patient transfers, medical records, and next steps.