Please ensure Javascript is enabled for purposes of website accessibility Burgos shares newly launched consumer protection tools

Burgos shares newly launched consumer protection tools

Rep. Danilo Burgos    July 2, 2025 | 3:38 PM

HARRISBURG, July 2 – State Rep. Danilo Burgos, D-Phila., shared some new consumer protection tools launched by the Shapiro administration to help Pennsylvanians report scams and predatory practices.

Burgos is chairman of the PA House Consumer Protection, Technology & Utilities Committee. Among consumer issues, the committee oversees the Pennsylvania Public Utility Commission and reviews bills related to consumer privacy, utilities, broadband and more.

“The federal government continues to erode essential consumer protections and privacy. In Pennsylvania, we’re prioritizing policies that defend consumers, not weaken their safeguards,” said Burgos. “Our state has some of the strongest consumer protection laws in the country, and whether you’re dealing with a denied claim or problems with a bank or mortgage lender, we’re here to help.”

Pennsylvanians can now call 1-866-PACOMPLAINT (1-866-722-6675), visit pa.gov/consumer, or email consumer@pa.gov to report financial, insurance, and consumer concerns. Whether it’s a denied health insurance claim, a suspicious financial transaction, or a problem with a student loan servicer, help is now just a call or click away.

The new tools offer a “no wrong door” approach, meaning no matter the issue -- insurance lending, utilities, or financial scams -- Pennsylvanians will be routed to the right agency for help.

Under the federal Dodd-Frank Act, the Shapiro administration is expanding Pennsylvania’s enforcement powers to enable state regulators to address issues like predatory lending, insurance fraud, and deceptive financial practices when federal agencies do not act.

The initiative provides Pennsylvanians with enhanced support, including coordinated enforcement, investigations and consumer education efforts.

“We’re working to keep you protected in Pennsylvania. By safeguarding consumers, we’re building a stronger, more resilient community where people can thrive without the fear of deception or exploitation,” Burgos said.